Stakeholder engagement
In 2020, despite the limitations imposed by Covid-19, we pursued numerous stakeholder engagement activities. In particular, we significantly expanded the scope of stakeholders involved in the materiality analysis, reaching a total of 611 people.
- Green marketing campaigns aimed at explaining processes and products through all social media channels, the press and information displayed in the shops and training of franchisees
- Campaign to evaluate the 2019 Sustainability Report through ConsumerLab
- In-store questionnaires to update the analysis of materiality
- Meetings with headquarters and store staff to inform them about the changes underway and the intention to include policies to protect the environment and improve work-life balance
- Pre- and post-lockdown meetings on product safety and commitment to using materials from recycled materials already used for other purposes on various products
- Meetings to present the Sustainability Report
- Meetings to present the Sustainability Charter
Awareness activities to reduce the consumption of paper for printing - Distribution of aluminum bottles to minimize plastic consumption from bottles and glasses
- Online questionnaires for updating the analysis of materiality
- Webinars and conferences held at prestigious national and international institutes
- Online questionnaire for the updating of the analysis of materiality
- Online questionnaire for updating the analysis of materiality
- Search campaign for new "digital vendors" to fully enable the digital execution of the design process
- Informational webinars to share corporate goals and current policies with respect to sustainability issues on the occasion of the publication of Pianoforte's Sustainability Charter
- Involvement in audit activities by third party companies communicated through a letter and communications containing the purpose and the will to continue on a path of building a healthy and lasting business relationship
- Participation of the Quality Manager of the Asia Pacific Offices of Inticom S.p.A. in the forum on sustainability policies organized by the Shanghai Chamber of Commerce in June 2020
- Involvement of suppliers in the "Green Oriented" philosophy for the reduction of non-sustainable materials in order to give them the opportunity to comply in terms of material certifications, to implement the list of subcontractors and to equip themselves with control equipment in compliance with the requirements and the established timeframe
- Online questionnaire for updating the materiality analysis
- Online questionnaire for updating materiality analysis
- Participation in specific projects for the fashion and textile industry with Institutions and Trade Associations, including: Alliance for Innovation, Company of Works, Confimprese, ConsumerLab, CSR Manager Network Italy, National Federation of the Knights of Labor, Horizon – Fashion Big Data Business Model, Fashion System Italy, Union of Industrialists of the province of Varese.
- Online questionnaire for the updating of the materiality analysis
- Interviews published in newspapers in the sector and elsewhere (AZ Franchising, corriere.it, d repubblica.it, F, Grazia, Il Corriere della Sera, Il Messaggero, La Repubblica, Vanity Fair)
- Online questionnaire for updating materiality analysis
- Webinars and interviews held in collaboration with Confimprese, Federfranchising, Confesercenti and ISVI
- Online questionnaire for the update of the materiality analysis
- Activation of professional internships, school-to-work programs, seminars and internships for young graduates
- Collaboration with IED Accademia Aldo Galli
- Provision of the SACE (Special Section for the Insurance of Export Credit) guarantee for loans obtained from a pool of banks to deal with the difficulties arising from the closure of stores during the pandemic. Inticom S.p.A. sent a report with the Sustainability Charter and the Sustainability Report 2019 attached to the SACE General Management.
The Sustainability Charter, approved in February 2020, represents the document in which Pianoforte Group has formalized its commitment by defining guidelines and principles with respect to sustainability issues that impact on people, environment, community, suppliers and customers.
The Sustainability Charter is applied by Pianoforte Holding in all the countries where it operates, in harmony with the Code of Ethics, the Organizational Model 231 and the set of policies, guidelines, procedures, directives and provisions of which the Group's regulatory body is composed.
Sustainable Development Goals
Our contribution to the Sustainable Development Goals (SDGs) of the UN 2030 Agenda focuses on eight SDGs that are considered priorities and for which activities and targets have been defined.